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Frequently asked questions
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Currently, we do not offer any finance options; all orders must be paid for at the point of sale.
Typically, we can deliver to most postcodes the next working day (this does not include some London, Scottish, Northern Ireland and the Channel Islands postcodes). Please refer to our delivery page for extra information.
When your order is delivered, we recommend checking all items and reporting any damaged goods to our customer service team within 48hrs. You can contact our customer service team via email at sales@victoriatiles.co.uk
An order can be amended until dispatch; once the order has left us, we cannot add or remove items from your order.